Tiny Prints Ratings and Reviews

Customer Reviews for Cherished Cross: Stream

Cherished Cross: Stream

Average Customer Rating:
3 out of 5
3
 out of 
5
(1 Review) 1
Open Ratings Snapshot
Rating Snapshot (1 review)
5 stars
0
4 stars
0
3 stars
1
2 stars
0
1 star
0
1 of 1(100%)reviewers would recommend this product to a friend.
Customer Reviews for Cherished Cross: Stream
Review 1 for Cherished Cross: Stream
Overall Rating
3 out of 5
3 out of 5
Paper Quality
3 out of 5
3 out of 5
Print/Photo Quality
4 out of 5
4 out of 5
Design
4 out of 5
4 out of 5
Customer Service/Delivery
5 out of 5
5 out of 5
by clni
Date:March 14, 2014
State:New York

Ok card but excellent excellent customer service

Pros: Religious
"I purchased these Thank you cards because they were matching sets of invites I purchased (also from tiny prints).When I received these cards I was disappointed because font color was brown, instead of grey. I don't recall having option to change colors of font. I remember the option on the invites, but not on the Thank yous. So I called to see if they can send me new cards with correct color, they would have to charge me, I was not happy being that I asked for design team to look over my card b4 it prints. I think the design team should also look into my account and see that a month or so before I purchased the invites and the font color was grey! This would mean that I want my Thank yous to match invitation color. So I hung up disappointed. After I hung up I was asked to do a survey over phone..I expressed my disappointment and hung up. The very next day I get a phone call telling me that they will re ship me new cards with correct color font..no charge!! I was floored! Excellent excellent customer service...they really want their customers to be happy. The card itself is ok. I wish that these Thank you cards had option to choose pearl shimmer, like the invitations do but they dont. These thank yous don't come folded, you have to fold them youself. Once I folded them the front cover looks off centered. But it's just a thank you card...I'm happy that the matching invitations I ordered are perfect in every way!!"