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Customer Reviews for Behind the Scenes
Behind the Scenes
Average Customer Rating:
(1 Review) 1
Rating Snapshot (1 review)
5 stars
0
4 stars
0
3 stars
1
2 stars
0
1 star
0
0 of 1(0%)reviewers would recommend this product to a friend.
Customer Reviews for Behind the Scenes
Review 1 for Behind the Scenes
Overall Rating:
Paper Quality:
2
out of
5
Print/Photo Quality:
1
out of
5
Design:
3
out of
5
Customer Service/Delivery:
4
out of
5
by Fadia
Date:December 20, 2011
I was disappointed :(
Pros: Modern
"I have been ordering from Tiny Prints for 5 years. I've ordered birth announcements, and birthday cards. I have to admit that this is the first time I've been disappointed. The picture on the card is dark and grainy, nothing like what I saw while I was making the card. At first I thought it was my picture, I went back and looked at it, and it wasn't my picture at all. I wasn't even going to send the cards out, but there wasn't enough time to order more and get them out on time. I'll order from tiny prints again, but I really hope I'm not disappointed again."
Response from Tiny Prints:By Liz, Customer Service, December 22, 2011
We've reached out with an apology and discount for what was clearly a print error on this customer's cards. We're so sorry that we disappointed her this holiday.
We offer a 100% satisfaction guarantee on all of our designs. Errors are rare, but if anything in your order doesn't meet your expectations, please contact our customer service department as soon as possible, so we can rush a reprint out.
We offer a 100% satisfaction guarantee on all of our designs. Errors are rare, but if anything in your order doesn't meet your expectations, please contact our customer service department as soon as possible, so we can rush a reprint out.
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