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Review 8 for Flower Girl
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Review 9 for Flower Girl
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Review 10 for Flower Girl
| Overall Rating: |
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2
out of 5
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| Paper Quality: |
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2
out of 5
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| Print/Photo Quality: |
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1
out of 5
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| Design: |
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2
out of 5
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| Customer Service/Delivery: |
|
2
out of 5
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by
emmitt
Date: July 7, 2009
City:
Apt 17-O
State:
New York
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Pros: Simple Chic
"I got the sample of this emailed first to see it-and it looked it fine. When it was delivered I wasn't pleased b/c the photo quality wasn't great and the print was so tiny-could not see that from the proof. Overall I was not pleased."
Response from Tiny Prints:
By
Liz, Customer Service,
September 1, 2009
We're sorry that this customer was disappointed with her invitations. He photo passed our minimum photo standards, but was slightly hazy. Our photo team is looking closely at our standards to see if we need to make any changes.
With regard to the font size, she chose 11pt, which most customers find suitable for this design. However, if you have any concerns, you may increase the size up to 13pt during personalization.
Finally, our customers should never feel stuck with a design or print they are not happy with. If you are unsatisfied with anything in your order, please contact our customer service department as soon as possible. We would be happy to set up a reprint, exchange or return for you.
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